Stop Trying to Delight Your Customers (Harvard Business Review) (Unabridged)

By Matthew Dixon, Karen Freeman, Nicholas Toman

Release : 2010-07-01

Genre : News

Price : 1.99 USD

Country : USA

Copyright : © 2010 Harvard Business School Publishing

Kind : audiobook

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Stop Trying to Delight Your Customers (H Matthew Dixon, Karen Freeman, Nicholas Toman
To really win customer's loyalty, forget the bells and whistles and just solve their problems.

This article was first published in the July 2010 issue of Harvard Business Review.

Stop Trying to Delight Your Customers (Harvard Business Review) (Unabridged)

By Matthew Dixon, Karen Freeman, Nicholas Toman

Release : 2010-07-01

Genre : News

Price : 1.99 USD

Country : USA

Copyright : © 2010 Harvard Business School Publishing

Kind : audiobook

(0 ratings)
To really win customer's loyalty, forget the bells and whistles and just solve their problems.

This article was first published in the July 2010 issue of Harvard Business Review.

More By Matthew Dixon, Karen Freeman, Nicholas Toman